Mi-Fi unit Loan Service for students in financial hardship

The Mi-Fi loan system is in place to help students in hardship have access to a stable internet connection for their studies. The units are available to those who are:

• care leavers
• estranged
• acting as a carer
• in receipt of a University bursary based on household income
• in receipt of discretionary and hardship funds
• in severe financial difficulty

To be considered, please contact your local school student support, Student Adviser, or the EUSA Advice Place.

The staff member should then send a nomination on your behalf to EdHelp using this form, stating the details of the user they are nominating and the reasoning. 

We are unable to process requests submitted by students, so please ensure that you speak to the relevant member of staff in the first instance. Students cannot self-nominate.

We aim to process unit requests within a week, but there may be a delay during busier periods at the beginning of each semester.

We will notify both the student and member of staff who placed the nomination when a Mi-Fi unit is ready for collection. 

Users are normally required to collect the unit from the EdHelp Service Desk in the Main Library. 

We are unable to send Mi-Fi units in the post. If students are unable to collect a unit in person then they can ask someone else to collect it on their behalf. 

Please do not try to collect the unit until you have been notified by email that it is ready.

If you have any queries or concerns then please contact the EdHelp team who are there to assist you.  

By borrowing a Mi-Fi unit, you are agreeing to the below terms and conditions:

• Mi-Fi units on loan remain the property of the University of Edinburgh. We reserve the right to recall the unit if required.
• You will be expected to return the Mi-Fi unit and accessories at the end of the current Academic Year, or at the end of your time as a matriculated student at the University if you cease to be a student before the end of the Academic Year.
• At the end of the loan period, you will be will be expected to return your Mi-Fi unit and accessories to EdHelp Service Desk in the Main Library.
• The Mi-Fi unit is for your sole use and must not be transferred.
• Any correspondence relating to Mi-Fi unit loans will be sent by email to your University account.
• You are responsible for the safety and security of the Mi-Fi unit and accessories whilst the unit is on loan to you. Please do not leave it unattended.
• Theft, loss or damage to the Mi-Fi unit or accessories may result in charges for repair, or replacement costs.
• You must report any damage, theft or loss of the Mi-Fi unit or accessories to EdHelp as soon as you become aware of a problem. It may not always be possible to issue you a replacement, so please look after your Mi-Fi unit.
• You may only borrow one Mi-Fi unit at a time.

Medium and long term laptop loan service for students in financial hardship

Short term library laptop loans service

Wellbeing services

Support in a crisis