When the Helpdesk is not staffed there are still a number of services that registered library users have access to on a self-service basis. Staff on duty during self-service hours are solely there for safety and security purposes and disability access (contact through the Reception desk). Self-service options and access to services: Access to the HUB collection and requested items (for blue and yellow borrower card holders only) Access to computer labs (blue card holders only) Access to study space Self-issue of material (for library users with no blocks on their record) Self-issue of laptops (only for fully matriculated students already registered with this service) Online payment of fines (via DiscoverEd) Self-return of material (when library building is closed users can return material through the book box available beside the front entrance) Access to Online Print Credit channel in MyEd which students and staff can use to put money on their printing/photocopying account. Self-service printing/photocopying/scanning - only available to users with smartcards (yellow card holders need to be registered for this service) Limited access to lockers and study rooms Services that are not available during self-service hours include: Face-to-face and telephone enquiries e.g. related to library stock, renewals, holds, recalls, WiFi, printing, library lockers, etc. Registration for external borrower and reference cards University Card Services Issue of uncatalogued material Centre for Research Collections, including Special Collections Related Links Joining the University Library Access to the Main Library Policy for child access to the Main Library Library Help Online print credit through MyEd This article was published on 2024-08-21
