Accessibility Statement for Libby iOS Application

Website accessibility statement in line with Public Sector Body (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018

This accessibility statement applies to:

https://apps.apple.com/us/app/libby-by-overdrive/id1076402606

This mobile application is run by the Library and University Collections Directorate which is part of Information Services Group at the University of Edinburgh. We want as many people as possible to be able to use this application. For example, that means you should be able to:

  • Not encounter any time limits;
  • Not encounter any improper use of underline;
  • Can use Magnifier to magnify content.

We’ve also made the application text as simple as possible to understand. However, some of our content is technical, and we use technical terms where there is no easier wording we could use without changing what the text means.

Customising the application

AbilityNet has advice on making your device easier to use if you have a disability. This is an external site with suggestions to make your computer more accessible:

AbilityNet - My Computer My Way

How accessible this application is

We know some parts of this application are not fully accessible:

  • Partial compatibility with inbuilt iOS accessibility settings;
  • Pinch-and-expand cannot be used to magnify content;
  • Audio content has no accompanying transcript;
  • There are colour contrast issues;
  • Users cannot utilise the application in  landscape mode;
  • Some information is conveyed in colour-only;
  • Some hyperlinks open a new browser tab in the browser application itself without first alerting the user;
  • While there is a specialist help section, it does not appear on the same section of each page;
  • VoiceOver had limited compatibility as it was unable to read out some text and buttons.

Feedback and contact information

If you need information on this application in a different format, including accessible PDF, large print, audio recording or braille please contact us:

British Sign Language (BSL) users can contact us via Contact Scotland BSL, the on-line BSL interpreting service:  Contact Scotland BSLWe’ll consider your request and get back to you in 5 working days.

Reporting accessibility problems with this application

We are always looking to improve the accessibility of this application. If you find any problems not listed on this page, or think we’re not meeting accessibility requirements, please contact us:

British Sign Language (BSL) users can contact us via Contact Scotland BSL, the on-line BSL interpreting service:  Contact Scotland BSL

We will consider your request and get back to you in 5 working days.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint please contact the Equality Advisory and Support Service (EASS) directly:

Contact details for the Equality Advisory and Support Service (EASS)

The government has produced information on how to report accessibility issues:

Reporting an accessibility problem on a public sector application

Contacting us by phone using British Sign Language

British Sign Language service

Contact Scotland BSL runs a service for British Sign Language users and all of Scotland’s public bodies using video relay. This enables sign language users to contact public bodies and vice versa. The service operates from 8.00am to 12.00am, 7 days a week.

Contact Scotland BSL service details.

Technical information about this application’s accessibility

The University of Edinburgh is committed to making its websites and applications accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance Status

This application is partially compliant with the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard, due to the non-compliances listed below.

The full guidelines are available at:

Web Content Accessibility Guidelines (WCAG) 2.2 AA standard

Non accessible content

The content listed below is non-accessible for the following reasons.

Noncompliance with the accessibility regulations

The following items to not comply with the WCAG 2.2 AA success criteria:

We aim to improve our applications accessibility on a regular and continuous basis. See the section below ('What we're doing to improve accessibility') on how we are improving our site accessibility. 

Some of the issues are not within our control, and where this is the case we will work with Overdrive to resolve these issues, obtaining timeframes in which they expect these issues will be fixed. For issues within our control, we are working towards solving these problems and expect significant improvements by June 2025.

Disproportionate burden

We are not currently claiming that any accessibility problems would be a disproportionate burden to fix.

Content that’s not within the scope of the accessibility regulations

At this time we believe no content is outwith the scope of the accessibility regulations.

What we’re doing to improve accessibility

Since this application is outwith our control, we will liaise with Overdrive to address and make significant improvements to the accessibility issues highlighted. Unless specified otherwise, a complete solution or significant improvement will be in place by June 2025. 

While we are in the process of resolving these accessibility issues we will ensure reasonable adjustments are in place to make sure no user is disadvantaged. As changes are made, we will continue to review accessibility and retest the accessibility of this application.

Preparation of this accessibility statement

This statement was prepared on 7th August 2024. It was last reviewed on 7th August 2024.

The application was last tested on 4th August 2024. The testing was carried out by the Library and University Collections Directorate which is part of Information Services Group at the University of Edinburgh. The site was tested on an iOS iPhone 11 using both automated and manual methods.

  • Spell check functionality;
  • Options to customise the interface (magnification, font, background colour, etc);
  • Data validation;
  • Warning of links opening in new tab or window;
  • Information conveyed in the colour or sound only;
  • Flashing, moving or scrolling text;
  • Tooltips and text alternatives for any non-text content;
  • Time limits;
  • Compatibility with mobile accessibility functionality (iOS);
  • Compatibility with mobile screen readers (VoiceOver)
  • Any drag functionality and alternatives;
  • Help functionality being located in the same place on each page;
  • Colour contrasts;
  • The need for any specific keystrokes;
  • The ability to view the application in landscape and portrait mode;
  • No need to re-enter data already submitted;
  • Use of any cognitive tests.

Change Log

This section will receive updates when accessibility improvements are made to the application.

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