Accessibility Statement for Libby Website

Website accessibility statement in line with Public Sector Body (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018

This accessibility statement applies to:

https://libbyapp.com/library/uniedinburgh

This website is run by the Library and University Collections Directorate which is part of Information Services Group at the University of Edinburgh. This website is provided using a third-party software application by Overdrive. We want as many people as possible to be able to use this application. For example, that means you should be able to:

  • Use the website without encountering any time limits 
  • Use the website without encountering a cognitive function test
  • Use the website without encountering any flashing, scrolling or moving content

We’ve also made the website text as simple as possible to understand. However, some of our content is technical, and we use technical terms where there is no easier wording we could use without changing what the text means.

Customising the website

AbilityNet has advice on making your device easier to use if you have a disability. This is an external site with suggestions to make your computer more accessible:

AbilityNet - My Computer My Way

With a few simple steps you can customise the appearance of our website using your browser settings to make it easier to read and navigate:

Additional information on how to customise our website appearance

If you are a member of University staff or a student, you can use the free SensusAccess accessible document conversion service:

Information on SensusAccess

How accessible this website is

We know some parts of this website are not fully accessible:

  • There is small text
  • Not all images have meaningful alt text
  • There are instances of text as an image 
  • Large parts of the site cannot be accessed with keyboard only
  • Some selection displays are not clearly visible and lack colour contrast
  • Navigation does not follow a logical order when navigating by keyboard
  • Some content can only be reached by dragging with a mouse
  • Some hyperlinks open a new tab/window without alerting the user
  • There are some colour contrast issues
  • Some hyperlinks are not formatted as meaningful hypertext
  • It is not possible to magnify text without distortion
  • Pages do not reflow
  • There is some information conveyed by colour only
  • Some audio content does not have a transcript
  • Not all icons have tooltips enabled by default
  • The help section does not appear in the same place on all pages 
  • Compatibility with screen readers such as JAWS and NVDA is limited
  • compatibility with voice recognition software e.g. Dragon is limited
  • Customisation of the pages by browser functionality is limited

Feedback and contact information

If you need information on this website in a different format, including accessible PDF, large print, audio recording or braille please contact us:

British Sign Language (BSL) users can contact us via Contact Scotland BSL, the on-line BSL interpreting service:  Contact Scotland BSLWe’ll consider your request and get back to you in 5 working days.

Reporting accessibility problems with this website

We are always looking to improve the accessibility of this website. If you find any problems not listed on this page, or think we’re not meeting accessibility requirements, please contact us: 

British Sign Language (BSL) users can contact us via Contact Scotland BSL, the on-line BSL interpreting service:  Contact Scotland BSL

We will consider your request and get back to you in 5 working days.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint please contact the Equality Advisory and Support Service (EASS) directly:

Contact details for the Equality Advisory and Support Service (EASS)

The government has produced information on how to report accessibility issues:

Reporting an accessibility problem on a public sector website

Contacting us by phone using British Sign Language

British Sign Language service

Contact Scotland BSL runs a service for British Sign Language users and all of Scotland’s public bodies using video relay. This enables sign language users to contact public bodies and vice versa. The service operates from 8.00am to 12.00am, 7 days a week.

Contact Scotland BSL service details.

Technical information about this website’s accessibility

The University of Edinburgh is committed to making its websites and applications accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance Status

This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard, due to the non-compliances listed below.

The full guidelines are available at:

Web Content Accessibility Guidelines (WCAG) 2.2 AA standard

Non accessible content

The content listed below is non-accessible for the following reasons.

Noncompliance with the accessibility regulations.The following items to not comply with the WCAG 2.2 AA success criteria:

- ARIA input fields must have an accessible name

- Elements must only use supported ARIA attributes

- Elements must only use permitted ARIA attributes

- Form elements must have labels

- ARIA attributes must conform to valid values

- Frames must have an accessible name

We aim to improve our websites accessibility on a regular and continuous basis. See the section below ('What we're doing to improve accessibility') on how we are improving our site accessibility. 

This site is outwith our control. We will liaise with Overdrive to fix accessibility issues. We are working towards solving these problems that are within our control. We expect several improvements by June 2025.

Disproportionate burden

We are not currently claiming that any accessibility problems would be a disproportionate burden to fix.

Content that’s not within the scope of the accessibility regulations

At this time we believe no content is outwith the scope of the accessibility regulations.

What we’re doing to improve accessibility

Since this site is outwith our control, we will liaise with Overdrive to address and make adequate improvements to the accessibility issues highlighted. We will try to fix the problems that are within our control. Unless specified otherwise, a complete solution or significant improvement will be in place by June 2025. 

While we are in the process of resolving these accessibility issues we will ensure reasonable adjustments are in place to make sure no user is disadvantaged. As changes are made, we will continue to review accessibility and retest the accessibility of this website.

Preparation of this accessibility statement

This statement was prepared on 17th July 2024. It was last reviewed on 23rd  July 2024.

The website was last tested on 16th July 2024. The testing was carried out by the Library and University Collections Directorate which is part of Information Services Group at the University of Edinburgh using both automated and manual methods. The site was tested on a PC, primarily using Microsoft Edge alongside Mozilla Firefox and Google Chrome.

Recent world-wide usage levels survey for different screen readers and browsers shows that Chrome, Mozilla Firefox and Microsoft Edge are increasing in popularity and Google Chrome is now the favoured browser for screen readers:

WebAIM: Screen Reader User Survey

The aforementioned three browsers have been used in certain questions for reasons of breadth and variety.

We ran automated testing using WAVE WebAIM and AXE and then manual testing that included:

  • Spell check functionality;
  • Scaling using different resolutions and reflow;
  • Options to customise the interface (magnification, font, background colour, etc);
  • Keyboard navigation and keyboard traps;
  • Data validation;
  • Warning of links opening in new tab or window;
  • Information conveyed in the colour or sound only;
  • Flashing, moving or scrolling text;
  • Use with screen reading software (for example JAWS);
  • Assistive software (TextHelp Read and Write, Windows Magnifier, ZoomText, Dragon Naturally Speaking, TalkBack and VoiceOver);
  • Tooltips and text alternatives for any non-text content;
  • Time limits;
  • Compatibility with mobile accessibility functionality (Android and iOS).
  • Any drag functionality and alternatives
  • Consistent help function
  • No need to re enter data already submitted
  • Any cognitive tests